Irresistible Change: A Blueprint for Earning Buy-In and Breakout Success

"The last major book on change, John Kotter's Leading Change, was published in 1996. While this classic is still valuable, it's outdated and overlooks the crucial aspects of accountability and buy-in, without which lasting change can't be achieved--especially with today's newly empowered employees who resist authority and value autonomy and stability. A blueprint for change leaders of any size organization to learn from one of the largest transformations in history--one that was never mandated but fundamentally updated how 400,000 IBM employees worked. Written by the leader of IBM's transformation, the book finally cracks the code for getting buy-in for change, the biggest challenge that holds back even the most ambitious change efforts."-- Provided by publisher.